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Refund &
Refunds policy

At Lidsters Fishing Supplies Ltd, we want our customers to be completely satisfied with their purchase. If they’re not happy with their order, they may return eligible items in accordance with the policy below.

Returns accepted within 30 days of receiving the order.
Items must be unused, in their original condition and packaging, with proof of purchase.
Non-returnable items include bait, food, gas canisters, hazardous products, gift cards, digital products and used items unless faulty.
Faulty or incorrect items should be reported to sales@lidstersfishing.co.uk with the order number and photos where possible.
Approved refunds will be returned to the original payment method. Please allow 3–10 working days for funds to appear.
Exchanges are available for faulty, damaged or incorrectly supplied items.
Customers are responsible for return postage unless the item is faulty or supplied in error.
Customers should contact sales@lidstersfishing.co.uk before returning any item.

Need Help?

Contact us at sales@lidstersfishing.co.uk for questions related to refunds and returns.

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